Privacy Policy
Effective Date: [Feb 2025]
1. Introduction
Welcome to Superior Home Healthcare Ltd. (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit our website (https://superiorhhcare.net/), use our services, or communicate with us via SMS, phone, or other means.
2. What Personal Information is Collected
We may collect the following types of personal information:
- Personal Details: Name, phone number, email address, home address, and other contact details.
- Health Information: Details related to your healthcare needs and the services we provide.
- Communication Data: Messages, call logs, and SMS communications.
- Technical Data: IP address, browser type, device information, and website usage data.
3. How Personal Information is Used
We use your personal information for the following purposes:
- To provide and manage our home healthcare services.
- To schedule and coordinate appointments and healthcare services.
- To send important updates via SMS, phone, or email.
- To comply with legal and regulatory requirements.
- To improve our services and enhance customer experience.
4. Who Personal Information is Shared With
We do not sell or rent your personal information. However, we may share information with:
- Authorized healthcare professionals involved in your care.
- Third-party service providers assisting in our operations (e.g., billing services, IT support).
- Legal or regulatory authorities when required by law.
5. SMS Communications & Consent
By providing your phone number, you consent to receive SMS messages from us regarding:
- Appointment reminders.
- Billing and payment notifications.
- Healthcare updates and important notices.
- Customer support messages.
Opt-Out Option: If you wish to stop receiving SMS messages, you can reply STOP at any time. For assistance, reply HELP or contact us at 816-666-8681.
SMS Consent & Third-Party Sharing:
SMS consent is not shared with third parties for marketing purposes. Your phone number and consent details will only be used for necessary communications related to our services.
6. Data Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights & Choices
You have the right to:
- Access and update your personal information.
- Request deletion of your data (subject to legal requirements).
- Opt out of marketing communications.
To exercise your rights, please contact us at superiorhhcare@gmail.com
8. Cookies & Tracking Technologies
Our website may use cookies to enhance your experience. You can manage cookie preferences through your browser settings.
9. Accessibility & Location of Privacy Policy
Our Privacy Policy is easily accessible and prominently included on web forms near the consent language. Additionally, a link to this Privacy Policy is available in the footer of every page on our website for easy reference.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Superior Home Healthcare Ltd.
- Address: 1303 Swift Street Suite H, North Kansas City, MO 64116
- Phone: 816-666-8681
- Email: superiorhhcare@gmail.com
- Visit our Privacy Policy page at https://superiorhhcare.net/privacy-policy/
Superior Home Healthcare is dedicated to respecting your privacy and ensuring that your personal information is handled securely and responsibly. Thank you for trusting us with your healthcare needs.