Last Updated: [Nov 2024]
Superior Home Healthcare Limited Partnership (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, website, or communicate with us. By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information necessary to provide and improve our healthcare services, including:
- Personal Identification Information: Name, address, email address, phone number, and other contact details.
- Healthcare Information: Details required to provide personalized care, such as health conditions, medical history, and treatment preferences.
- Communication Information: Records of interactions, including emails, messages, and SMS communications.
2. How We Use Your Information
We use the information collected for purposes including, but not limited to:
- Providing and managing healthcare services tailored to your needs.
- Communicating with you regarding appointments, healthcare plans, and updates.
- Ensuring compliance with legal and regulatory requirements.
- Improving our services and ensuring the safety and quality of care.
3. SMS Communication and Phone Numbers
Superior Home Healthcare values your privacy, particularly with regard to your phone number and SMS communications. When you opt-in to receive SMS communications from us:
- Purpose: Phone numbers collected are used strictly for healthcare-related communications, such as appointment reminders, health updates, and essential service notifications.
- No Sharing with Third Parties: We do not share phone numbers or SMS data with any third parties or affiliates for marketing or promotional purposes. Your information is used exclusively by Superior Home Healthcare to support your healthcare needs.
4. Information Sharing and Disclosure
We respect your privacy and only share your information under specific circumstances:
- With Healthcare Professionals: For delivering effective care, we may share necessary health information with authorized healthcare providers involved in your treatment.
- With Legal Authorities: As required by law, we may disclose information to comply with legal processes or respond to requests from public authorities.
- With Trusted Service Providers: We may use third-party service providers for administrative and operational purposes, bound by confidentiality agreements to ensure your data’s safety.
5. Data Security
We employ robust technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security protocols to ensure the highest standards of data protection.
6. Your Privacy Rights
You have the right to:
- Access: Request information about the personal data we hold about you.
- Correction: Update or correct any inaccuracies in your personal information.
- Withdrawal of Consent: Withdraw consent for specific data uses, such as SMS communications, at any time.
- Deletion: Request deletion of your personal information where applicable by law.
To exercise any of these rights, please contact us at [contact information].
7. Changes to Our Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Updates will be posted on our website with the “Last Updated” date. Your continued use of our services following any changes indicates acceptance of the revised Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Superior Home Healthcare Limited Partnership
Address 1303 Swift Rd unit H North
Kansas City, MO 64116
Phone 816-666-8681
Email superiorhhcare@gmail.com
Superior Home Healthcare is dedicated to respecting your privacy and ensuring that your personal information is handled securely and responsibly. Thank you for trusting us with your healthcare needs.